Role Profile

Public Relations (PR) concerns the reputation of organisations and individuals in relation to their public perception and the views of their various publics. It involves influencing the behaviour and opinions of stakeholders and stakeholder groups through both short and long-term engagement activities.

As social and digital media play an increasingly important role in shaping and sharing the opinions of its users, PR is likewise becoming more important. Good PR can transform a local organisation or product into a worldwide success, whilst bad PR can destroy a business in minutes.

PR can also be used to develop a competitive advantage for organisations, such as helping to open up new markets, attract the best employees, and provide more access to funding and investors. Organisations of all types and all sizes, from sole traders to international corporate giants, can benefit from the effective use of PR.

Skills & Competencies for Public Relations

The Public Relations NOS are designed to be used in all sectors and cover a range of key public relations functions.

This comprehensive suite includes the following standards:

  • CFAPRE001 Develop an understanding of the organisation’s environment
  • CFAPRE002 Develop audience insights
  • CFAPRE003 Create and develop a public relations strategy for an organisation
  • CFAPRE004 Develop public relations plans
  • CFAPRE005 Implement public relations plans
  • CFAPRE006 Engage stakeholders
  • CFAPRE007 Engage with the news media
  • CFAPRE008 Engage audiences through digital, including social media
  • CFAPRE009 Engage internal audiences
  • CFAPRE010 Manage reputation
  • CFAPRE011 Manage public relations crises
  • CFAPRE012 Monitor and evaluate public relations outcomes

These NOS cover occupational functions at a number of levels of responsibility and complexity. They are relevant to anyone involved in the risk management process, including PR assistants, account executives, account coordinators, press officers, and digital communications officers.

Public Relations NOS

Define the skills your industry needs.

For work-based learning to truly match the range of challenges that you face it’s essential that apprenticeships and training are continuously developed. This is where we come in.

We work with employers, employer groups, and training providers to maintain and update a range of apprenticeship frameworks and standards. Through staged consultations, we ensure that qualifications work for learners, employers, and skills bodies alike.

To have your say on the future of skills in your sector, register for consultation updates today.

Please enable JavaScript in your browser to complete this form.

Developing People, Transforming Lives

As the UK’s largest apprenticeship certification authority, we’ve played an integral role in apprenticeships since our formation in 1996. Whether you know us for certification or skills consultations, our work helps you to manage your apprenticeships and vocational training.

Yet this isn’t all that we do.

We are proud to be part of the Instructus Group, a family of organisations that exist to help people progress in education, in work, and in life. Through a range of funded and part-funded support programmes we help people to fulfill their potential.