Sales is a vitally important skill for both the public and private sectors. Sales of public sector products form an important part of the sector’s overall makeup, despite the common perception that sales are an exclusively private sector activity.
The size of the sector is difficult to measure accurately, but it is estimated that sales and customer service occupations account for eight percent of all employment in the UK – although a number of these individuals will be in predominantly customer service-related positions.
Skills & Competencies for Sales
Two suites of Sales NOS (National Occupational Standards) are available. These are listed below.
The NOS are for those working in sales roles or performing sales functions. They cover a full range of functions including developing sales strategies, managing sales territories and teams, and telephone selling.
Marketing & Sales for Non-Specialists
The NOS are aimed at those who are not marketing specialists but whose job involves marketing and selling. The standards cover best practices across marketing and selling activities.
A range of both vocational and academic sales qualifications are available within the UK and internationally. We have developed a number of specific Sales vocational qualifications including NVQs at levels 2 and 3.
Please find below the latest assessment strategy for Sales NVQs/SVQs.
Sales QCF Units
QCF units have been developed to cover the knowledge and skills needed by those in Sales roles.
Define the skills your industry needs.
For work-based learning to truly match the range of challenges that you face it’s essential that apprenticeships and training are continuously developed. This is where we come in.
We work with employers, employer groups, and training providers to maintain and update a range of apprenticeship frameworks and standards. Through staged consultations, we ensure that qualifications work for learners, employers, and skills bodies alike.
To have your say on the future of skills in your sector, register for consultation updates today.